How do I report content on the platform?
On Hive Comb, open the video and use the Report button. Choose a category (adult content, copyright, hate speech, violence, spam, harassment, or other) and optionally add details. Reports are logged immutably and enter our moderation queue.
How quickly are reports reviewed?
High-severity reports (adult content, copyright, hate speech, violence) target a 24-hour review SLA and may temporarily hide the content. Standard reports (spam, harassment, other) target 72 hours.
I am a rights holder. How do I file a DMCA notice?
Use the DMCA Portal on this site. Your notice must include identification of the work, the infringing material, your contact information, good-faith and perjury statements, and your signature. You can also email dmca@hivedec.com.
What happens after I submit a report or DMCA notice?
Staff review in the CRM priority queue. Moderators may restore content (approve/false positive), remove it (reject), or escalate for legal review. Reporters and uploaders are notified of outcomes where appropriate.
Can creators appeal a removal?
Yes. Uploaders may appeal within 14 days via the Admin portal Compliance section with a written justification. Appeals are reviewed by senior moderation or legal counsel, with a target decision within 7 business days.
Where can I read the rules?
See our Terms of Service and Acceptable Use Policy on this site. They cover eligibility, payments, monetization, prohibited content, and enforcement.
Are coins refundable?
Virtual currency (coins) and most digital goods are non-refundable and cannot be converted back to fiat, except where required by law or expressly stated in the Terms.
Who do I contact for emergencies or child safety?
Email emergency@hivedec.com for high-severity safety issues. Child sexual exploitation content is zero-tolerance and may be reported to authorities and NCMEC where applicable.
Still need help? support@hivedec.com · DMCA Portal