Hivedec

Hive Support

Terms of Service

Hivedec Inc. ("Company", "We", "Us", "Our") · Effective August 12, 2026 · Last updated August 12, 2026

1. Acceptance of Terms

  1. By accessing or using the Hivedec platform and ecosystem (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms") and our Acceptable Use Policy ("AUP"). If you do not agree to these Terms, you may not access or use the Platform.
  2. These Terms constitute a legally binding agreement between you and Hivedec Inc., a company registered in the Cayman Islands, with a subsidiary in the United States of America.
  3. We reserve the right to modify these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

2. Eligibility

  1. You must be at least 13 years old to use the Platform. If you are under 13, you may use the Platform only with the consent of a parent or legal guardian.
  2. You represent and warrant that you have the legal capacity to enter into this agreement and that you are not barred from using the Platform under applicable laws.

3. Account Registration

  1. To access certain features, you must create an account. You agree to:

  2. Provide accurate, current, and complete information

  3. Maintain and promptly update your account information

  4. Safeguard your password and account credentials

  5. Accept responsibility for all activities under your account

  6. Notify us immediately of any unauthorized use

  7. You may not create multiple accounts for the purpose of circumventing restrictions, self-dealing, or fraudulent activity.

  8. We reserve the right to suspend or terminate accounts that violate these Terms or pose security risks.

4. Platform Description

  1. The Hivedec Platform is a comprehensive digital content creation and distribution ecosystem comprising ten interoperable application modules:
  • Hfran: Community messaging and creator folders
  • Hivedec: Livestreaming and social feed
  • Hive Piping: Music distribution and royalty tracking
  • Hive Studio: Production and editing tools
  • Hive Arcade: Gamified learning with XP/coin rewards
  • HiveTime: Film and series VOD with DRM
  • Hive Colony Admin Portal: Analytics, moderation, and governance
  • Hive Ads: Advertising inventory and targeting
  • Hive Economy: Payments, coins, and royalty distribution
  • Hive Support Hub: Ticketing and compliance
  1. The Platform serves five user categories: Creators, Supporters/Fans, Advertisers/Sponsors, Administrators, and Partners/Rights Holders.

5. User-Generated Content

  1. You retain ownership of content you upload ("User Content") but grant Hivedec a worldwide, non-exclusive, royalty-free license to host, store, reproduce, distribute, and display such content on the Platform.

  2. You represent and warrant that:

  3. You own or have necessary licenses/rights to all User Content

  4. User Content does not violate third-party intellectual property rights

  5. User Content complies with these Terms and the Acceptable Use Policy

  6. You are solely responsible for Your User Content

  7. Hivedec does not pre-screen all content but reserves the right (without obligation) to remove or refuse to distribute any content at our sole discretion.

6. Acceptable Use Policy

  1. You agree to comply with our Acceptable Use Policy, which is incorporated herein by reference. The AUP prohibits, among other things:

  2. Adult content (nudity, pornography, sexually explicit material)

  3. Copyright infringement

  4. Hate speech and violent extremism

  5. Harassment, threats, or intimidation

  6. Spam, phishing, or malware distribution

  7. Impersonation or misrepresentation

  8. Circumvention of Platform security measures

  9. Automated access or scraping without authorization

  10. Violations may result in content removal, account suspension, or permanent termination at Hivedec's discretion.

7. Payments and Billing

  1. Payment Processing: The Platform uses Stripe as its payment processor. By making payments, you agree to Stripe's Terms of Service and Privacy Policy.

  2. Subscription Fees: Creator membership subscriptions are billed monthly or annually as selected. Fees are non-refundable except as expressly stated in this agreement.

  3. Event Ticketing: Event tickets are non-refundable unless the event is cancelled by Hivedec or the creator.

  4. Digital Goods Purchases: Virtual currency (coins), badges, tokens, and other digital goods are non-refundable and cannot be converted back to fiat currency.

  5. Currency Restrictions: Hivedec's virtual currency (coins) is a closed-loop system. Coins:

  6. May be purchased with fiat currency processed through Stripe

  7. Are solely for in-platform spending

  8. Cannot be withdrawn, refunded, or converted to fiat

  9. Cannot be transferred between users except through authorized platform mechanisms

  10. Cannot be used to purchase cryptocurrencies or outside financial instruments

  11. Self-Dealing Prohibition: Creators are prohibited from purchasing their own content, subscribing to their own channels, or otherwise transacting with their own creator accounts. This prohibition is enforced programmatically.

  12. Taxes: You are responsible for determining applicable taxes and complying with tax obligations in your jurisdiction.

8. Creator Monetization

  1. Creators may earn revenue through:

  2. Membership subscriptions

  3. Tips, donations, and gifts

  4. Event ticketing

  5. Digital marketplace sales

  6. Physical merchandise sales

  7. Advertising revenue sharing

  8. Payouts are processed via Stripe Connect subject to:

  9. Minimum payout threshold

  10. KYC verification requirements

  11. Platform revenue-share deductions (as disclosed separately)

  12. Anti-fraud review

  13. Banking verification matching account holder name

  14. Hivedec reserves the right to hold or delay payouts for suspicious activity, policy violations, or regulatory compliance purposes.

9. Intellectual Property

  1. Hivedec owns all rights, title, and interest in the Platform, including but not limited to software, design, logos, and proprietary technology.
  2. Nothing in these Terms grants you any rights to Hivedec intellectual property beyond the limited license to use the Platform as described herein.
  3. DMCA Compliance: Hivedec complies with the Digital Millennium Copyright Act and maintains a DMCA-compliant takedown process. Repeat copyright infringers may have their accounts terminated. See the DMCA Portal.
  4. Fair Use: Creators are protected under Fair Use policy for legitimate commentary, reaction content, and transformative works, subject to our copyright claim-review workflow.

10. Privacy and Data Protection

  1. Our Privacy Policy, available at the Privacy Policy page, describes how we collect, use, and protect your personal information.
  2. By using the Platform, you consent to our data collection and processing practices as described in the Privacy Policy.
  3. We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

11. Community Guidelines

  1. All users must behave respectfully toward others. Prohibited behaviors include:

  2. Harassment, bullying, or threats

  3. Hate speech based on race, religion, gender, sexual orientation, disability, or national origin

  4. Doxxing or sharing private information without consent

  5. Impersonation of individuals or organizations

  6. Manipulation of Platform systems or metrics

  7. Spreading of misinformation and propaganda

  8. Pushing extreme ideologies that result in children being harmed

  9. Community violations may result in content removal, comment restriction, temporary suspension, or permanent account termination.

12. Moderation Rights

  1. Hivedec reserves the right to moderate, remove, or restrict access to any content at our sole discretion, with or without notice.
  2. We employ both automated systems (including Google Cloud Video Intelligence API and Google Cloud Vision API) and human moderation teams to enforce our Acceptable Use Policy.
  3. Content may be temporarily hidden during review for high-severity violations.

13. Disclaimer of Warranties

  1. THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.
  2. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM SECURITY VULNERABILITIES.
  3. WE DO NOT ENDORSE ANY USER-GENERATED CONTENT AND EXPRESSLY DISCLAIM LIABILITY FOR SUCH CONTENT.

14. Limitation of Liability

  1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIVEDEC INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
  2. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) $100 USD OR (B) THE AMOUNT YOU HAVE PAID HIVEDEC IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
  3. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

15. Indemnification

  1. You agree to indemnify, defend, and hold harmless Hivedec Inc., its affiliates, officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  2. Your use of the Platform

  3. Your User Content

  4. Your violation of these Terms

  5. Your violation of any third-party rights

  6. Your violation of applicable laws

16. Termination

  1. You may terminate your account at any time by contacting support@hivedec.com.
  2. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms, is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
  3. Upon termination, your right to use the Platform will immediately cease. Some provisions of these Terms survive termination, including but not limited to sections on intellectual property, limitation of liability, indemnification, and dispute resolution.
  4. Terminated accounts may be permanently banned from re-registration, and associated IP addresses may be blocked.

17. Governing Law and Dispute Resolution

  1. These Terms are governed by the laws of the Cayman Islands, without regard to conflict of law principles.
  2. Any disputes arising from these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts located in George Town, Grand Cayman, Cayman Islands.
  3. We encourage users to contact support@hivedec.com to resolve disputes informally before pursuing formal legal action.

18. Arbitration Waiver (If Applicable)

  1. Any dispute, controversy, or claim arising out of or relating to this Agreement, including its interpretation, breach, or termination, shall be resolved by binding arbitration in accordance with the Rules of Arbitration of the International Chamber of Commerce (ICC).
  • Seat of Arbitration (legal seat): George Town, Grand Cayman, Cayman Islands
  • Venue / Method of Arbitration: Arbitration may be conducted remotely, via secure video or online platforms
  • Language: English

The arbitration award shall be final and binding on both Parties and may be enforced in any jurisdiction pursuant to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards (1958).

19. Class Action Waiver

  1. TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION WILL TAKE PLACE ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.

20. Export Control

  1. You acknowledge that the Platform may be subject to export control laws and regulations. You agree to comply with all applicable export laws and represent that you are not located in a sanctioned country or prohibited by law from accessing the Platform.

21. Force Majeure

  1. We shall not be liable for delays, failures, or errors caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, governmental actions, internet outages, or failure of third-party services.

22. Severability

  1. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

23. Entire Agreement

  1. These Terms, together with our Acceptable Use Policy and Privacy Policy, constitute the entire agreement between you and Hivedec Inc. regarding the Platform and supersede any prior agreements or communications.

24. Contact Information

  1. For questions about these Terms, please contact: support@hivedec.com
  2. For payment-related inquiries, please contact: billing.support@hivedec.com
  3. For DMCA takedown notices, please contact: dmca@hivedec.com or use the DMCA Portal

BY USING THE HIVEDEC PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR ACCEPTABLE USE POLICY.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE PLATFORM.

Questions? support@hivedec.com · legal@hivedec.com · dmca@hivedec.com